CAREERS
Where You Begin....
100% of the Service Providers we employ begin in our Associate Program. There
are few occasions that we find we are able to Fast Track a service provider when
they come to us with years of experience.
Our Associate Program is a 6-8 month comprehensive hands-on experience
available to licensed stylist that have completed beauty school. We provide training
in the areas of technical skills, guest handling, and business building that most
schools miss.
Our Associates work under dedicated service provider to grow into a career hairdresser. Like our service providers, our Associate Program has a performance based level system. There are 4 levels. Each level has specific skill set and goals. As you meet those targets, you are promoted to the next level. With that ‘level jump’, there is a raise in hourly wages, additional shifts behind the chair (taking your own guests), and the opportunity to grow your business. This ensures that every associate that graduates from our program will have a seamless transition from associate to stylist with the skills necessary for success in our industry.
Is This Program Right for everyone?
Unfortunately NO. While this is an AMAZING program, it is not right for everyone. It IS right for those that truly want to be the best at what they do, have a CAREER, not just a JOB, and are WILLING to use the training and tools provided to rise to the top.
Apprentice Program
Apprenticeships take the place of traditional beauty school. Apprentices receive all of their training in our salon. This program requires a lot from our company, both financially and in time. Therefore we are very selective as to who we open the program up to. Our Apprentice program is available to those that show that they have what it takes and are willing to work hard to complete this 15 month program.
Service Providers - Associate - Apprentices
We're not looking for Service Providers that just want a 'JOB' or just make a 'LIVING'.
We want you to 'MAKE A DIFFERENCE', and to have a 'CAREER'!
BENEFITS INCLUDE:
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Training and education and career development program *
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Very BUSY Salon. No Following Needed!
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Computerized Stylist/Guest Match Making Service (Matching the RIGHT guest and stylist!
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All professional tools and supplies provided (Blow Dryer, Irons, Brushe
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Paid Sick Leave
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Paid Vacation Rest & Rejuvenate without worry
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Paid Sick Leav
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Job guaranteed time off for maternity leave up to 3 months and a phase back into work progra
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Bereavement leave
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Guaranteed Hourly pay.
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Career paths - Opportunity for Growth & Advancement (Coach, educator, Success Team, partnerships)
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Personal & Professional Goal setting
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Career coaching and mentoring with monthly one on one meetings
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Educational dollars to support continuing education (amount based on level)
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Educational Bank that we match.
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30-32 hours full time work wee
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Special savings and discounts on Health, Vision, Dental, & Disability insurance programs with pre-tax payroll deductions
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Annual Holiday Part
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Annual Kick off Meeting and Awards
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Off-site all-company retreat to include inspiration by amazing facilitators.
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Various team building and fun events throughout the year
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Progressive, Upbeat, Professional Team
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State of the Art Products & Equipment
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Incredible Team Culture
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Apprentice and mentor-ship programs
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Competitive Service Commissions
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Retail bonus program
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Awesome Boutique with great discounts for team members.
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Big Discounts on all beauty products.
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Free Services.
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Family Discounts
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Top 200 Salon in the Nation
At HC Salon & Boutique, our Front of the House team members provide personalized, fun,
compassionate, and helpful customer service and product knowledge to our guests. If you
excel in a fast paced work environment, have a passion for people, are open to learning,
and find fulfillment in helping our guests, we are the right fit for each other!
We are currently looking for Full & Part-time candidates to fill our Sales Associate and
Lead Associate positions.
Please review job descriptions for each position below.
Sales Associate
If you…
Love Helping People
Are a Strong Multi-Tasker
Have Fun Even While Working Under Pressure
WE NEED TO TALK!
Responsibilities Overview:
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Ensure high levels of customer satisfaction through excellent sales service.
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Keep front end of house clean, neat, and organized at all times.
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Assess customers needs and provide assistance and information on product features
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“Go the extra mile” to drive sales
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Maintain product shelves/clothing racks/displays in attractive organized manner.
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Actively seek out customers in store to help.
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Remain knowledgeable on services/products offered and discuss available options
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Cross sell products/services in addition to up-selling merchandise
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Build productive trust relationships with customers
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Commitment to using our branded scripts: unique phone greeting, making appointments, confirmation calls, rescheduling, answering questions regarding services, pricing, level system, upselling, handling upset guests, all with professionalism and using our customized scripts when applicable.
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Following through with our planned script for our salon tour, new client welcome gift, and referral program, etc.
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Ensuring all guests are greeted warmly, checked in, and share about current specials and promotions. Offer coffee, take coat, etc..,
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Assist guests with purchases. (answer questions, make suggestions). Follow through at check out with company’s recommended scripts and procedures for offering retail/homecare options, scheduling next visit, offering more service choices to upgrade the guest experience.
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Assist guest in dressing room (Take things to and from the dressing room for guests, providing different sizes, items that enhance the look).
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Create & Maintain displays with Team Leads guidance.
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Make suggestions for boutique items to complete their look
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Plan and track goals.
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Check in, steam & tag (boutique items), and put away all deliveries (excluding back bar supplies).
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Help with Inventory counts as assigned.
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Maintain and present a fashionable, professional image following our brand code requirements of dress, hair, etc.
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Attend all team and sales associate meetings.
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Attend/Complete all classes/training (online & in store) for Sales Associates.
Sales Associate: $15.00 per hour plus monthly bonuses and commissions.
BENEFITS
Vacation Benefits
Paid Sick Leave
401K (matched by company)
Insurance Benefits
Education/Training
Retail Bonuses
Mentoring & Coaching
Team Retreat
Boutique & Beauty Product Discounts
Huge Service Discounts
Fun Atmosphere